CROSS CREEK RANCH CUSTOM POOL BUILDER
Pools Plus has been building pools in Cross Creek Ranch since it’s inception. Time and time again we provided our customers with upscale and state-of-the-art custom swimming pools, spas, patio covers, outdoor kitchens and landscaping.
At Pools Plus, we have developed life-long customer relationships by providing Cross Creek Ranch residents with exceptional service that continues long after the pools are completed.
I’ve owned several homes with pools, but this is the first pool I’ve had built. I would like to say it was all rainbows and butterflies, but there were some hiccups along the way (as with all large projects). However, Jim (owner) and Chad (foreman) did their best to work through the issues, and the final product is awesome. From the first day I called Pools Plus, Jim was accessible and responsive to my questions and requests. This was very important as I was working out of town for most of the construction phase. Jim is very knowledgeable on pool design and code requirements and makes sure he exceeds safety and design standards. We use the pool almost every day and have invited many friends over to enjoy it with us. They all say how amazing it is. We have a resort in our backyard and Pools Plus made it possible. I thoroughly enjoyed working with Jim and Chad. If I ever need to build another pool in the Houston area, Pools Plus will be my first call.
– Jason White, Cross Creek Ranch 2019
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THE AREA’S MOST DECORATED INGROUND POOL DESIGNER
Pools Plus LLC has earned the Angie’s List Super Service award for every year as a member and consecutively for the past 8 years. All 80+ of our A reviews are based on truly positive experiences in inground pool construction and customer service after completion. Beware of “fake” one-line reviews. If you earn an A rating building a swimming pool or total backyard there should substance to the review. Our clients tell the story in detail. We lead the Houston market in real verifiable reviews in pool construction for a reason. Our record in pool construction is an unparalleled accomplishment among pool builders in Houston and the surrounding areas. Utilizing 50+ years of combined experience in the swimming pool construction industry we have created a process; interactive 3D pool design, detailed yet clean documents, daily contact during construction, fair payment terms and strong timely completions that get you swimming. We have the finest group of trade contractors whose craftsmanship meets our high standards. Our entire team works hard to provide our clients with a hassle free build and memorable low long term cost, swimming pool experience for years to come. We serve Houston and the surrounding areas with new inground gunite pool construction in the following areas; West Houston, Katy, Fulshear, Richmond, Sugar Land, and Missouri City. Referrals continue to flow from happy customers in the Heights and Oak Forest areas of Houston. We have experience building pools for families in Sealy, Schulenberg, Inez/Victoria, Caldwell and New Ulm.
“There are some aspects of pool construction with which Pools Plus far exceeds the competition. We absolutely feel that while we spent more with this company, we received way more than any other company offers as well. They are the only company around here that offers the Paramount PCC 2000 cleaning system. There is not a day that goes by (especially now that the leaves are falling) that we are not very happy that we have this system. It makes self-care of the pool completely and easily possible. It is amazing what that system will remove from your pool. We are very happy to not have an additional cleaning unit or tubes, etc. that you see many times with pools.” – Paige Jenkinson, Sugar Land, Texas
For us building a quality pool was an exciting, yet anxious process. This is the reason we chose to partner with Pools Plus to build our pool. Jim Burkhart came to our house on several occasions to discuss the design, water features, water technology, pool finishes, etc. He was thorough, he generated a 3D rendition of what our pool would look like and offered what I believe to be the best value for a pool. One of the key points in our decision making process is that Mr. Burkhart understands the ins and outs of pool constructions and we wanted to be at ease with the entire process and he delivered. The construction started on October 23, 2017 and we had a beautiful pool the first week of December. We were informed throughout the phases of the construction process, and we felt they did a good job. Overall, we are satisfied with Pools Plus and are grateful with their help in giving us an awesome pool which I’m sure will have long lasting enjoyment for years to come!
– Marlon Real
I’ve previously reviewed Pools Plus to say how pleased I was with the initial pool building process. One of the reasons we choose them was their warranty, and I’m delighted to report that not only did they respond quickly with a recent warranty repair, they also introduced us to a firm we can use for weekly service. Here’s what happened. One day earlier this winter the heater turned itself on. Luckily we were home and noticed, and turned it off. Then the next day it turned itself on again. Slightly spooked, we immediately contacted Pool Plus and they scheduled a warranty repair for us. Two working days later, the repairs were complete. Since the repair, we’ve used the heater several times in late winter, early Spring, and all has been well. Also, although we had been cleaning, brushing the pool ourselves, we learned the repair company services and cleans pools regularly, and is trained on our equipment. Great to know we have a trustworthy pool service available! I continue to be grateful we chose the folks at Pools Plus. We’ve just passed our one year anniversary –> the pool looks gorgeous and we use it as often as we can.
– Robin Paoli
We had Pools Plus design and install our pool nearly 5 years ago in Fulshear – so thought I would add a follow up review. The initial design and installation went quickly and as promised – not like so many you hear about that take such a long time to complete. Now 5 years later – the pool is still performing as expected. We have had a few minor repairs but most were covered by warranties and nothing major. Our waterfall feature is such a major attraction as is our spa and beach entrance. We have had hours of fun with us and the kids and grandkids (and the dogs of course!). Thanks Pool Plus!!
– Ken Hargrove